Account & Order Questions

Can I Change My Order After It Has Been Placed?

If you need help with an order that has been placed, please reach out to us at [email protected].

Do I Need an Account to Place an Order?

You are able to checkout without logging in to your account if this is your preference. To do this, please visit our website while logged out of your account, add items to your cart, proceed to checkout and then make sure that the “create an account”

How Do I Apply A Coupon?

Once you get to the page where you are asked to enter your contact information and shipping address, if you look to the right, you’ll find the space designated for your code entry (not to be confused with the ‘Notes’ box). Simply type it in and click

How Do I View My Order History?

If you have an account with us you can view your order history under your Account Information.

I Am Having Trouble Placing an Order.

Please try the following steps:. If you are still having issues, please provide the information below to [email protected]

Do you ship internationally?

We are only shipping within the U.S. currently, but check back in soon, as we are looking into international shipping in the near future!

What Is Your Return Policy?

Retailer is responsible for handling returns and refunds for its customers. Healist Naturals does not accept returns or offer refunds for purchases made by a retailer’s customers. Purchases made from entities other than the Healist Naturals website a

What States Do You Ship To?

We ship to all 50 states.

Where Is My Order?

If you placed an order while signed into your account, you can view your order status by going to:. My Account > Orders. Here you can view tracking information, order details, and view your shipping address. Please note: Orders typically take 1 busin

Why Is My Coupon Not Working?

Most coupons cannot be combined with any other offers. If you are still having an issue, please reach out to us via: [email protected]