What Is Your Return Policy?Updated 2 months ago

Retailer is responsible for handling returns and refunds for its customers. Healist Naturals does not accept returns or offer refunds for purchases made by a retailer’s customers. Purchases made from entities other than the Healist Naturals website are not eligible for return, credit, or exchange. Customers should contact the retailer from whom they purchased the product to inquire about their return or exchange policy.

Items purchased directly from Healist Naturals' website are eligible for return or refund within 30 days of receipt. Shipping charges are not refundable. Returns must be sent via USPS, UPS, or FedEx, and any shipping costs incurred for the return are the responsibility of the customer. If returning a product by mail, it is recommended to use a carrier that provides tracking, as Healist Naturals is not responsible for packages lost in transit. Packages must be postmarked within 30 days of receipt to be eligible for a refund or exchange.

Refunds may take up to 5-7 business days to process after receipt of the returned package, with additional time required for the funds to post to a customer's financial institution. Returns on expired items will not be accepted.